Privacy Policy

Last updated: March 2026

1. Who We Are

AC Roofing And Carpentry Ltd ("we", "us", "our") operates from 106 Dartmouth Park Hill, Archway, London N19 5HT. We are committed to protecting the privacy of everyone who contacts us or uses our website.

2. Information We Collect

We collect information you provide directly: name, phone number, email address, postal address, and details of your roofing enquiry. We also collect standard web analytics data (pages visited, time on site, device type) through cookies.

3. How We Use Your Information

We use your information to: respond to your enquiry, provide quotes and arrange inspections, carry out roofing work you commission, send appointment reminders, and improve our website. We do not send marketing communications unless you opt in.

4. Legal Basis for Processing

We process your data based on: your consent (when you submit a form), contractual necessity (to fulfil roofing services), and legitimate interest (to improve our services and respond to enquiries).

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with: our web hosting provider, analytics services, and any subcontractors directly involved in your project (with your knowledge).

6. Data Retention

We retain enquiry data for up to 24 months after your last contact. Project records (quotes, invoices, guarantee documentation) are retained for the duration of any guarantee period plus 6 years for legal compliance.

7. Your Rights

Under UK GDPR, you have the right to: access your personal data, request correction or deletion, restrict processing, data portability, and withdraw consent at any time. To exercise these rights, email info@acroofingandcarpentry.co.uk.

8. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use the site. You can disable cookies through your browser settings.

9. Contact

For privacy-related enquiries, contact us at info@acroofingandcarpentry.co.uk or write to: AC Roofing And Carpentry Ltd, 106 Dartmouth Park Hill, Archway, London N19 5HT.